Best Price Policy

 

At Decor and Pour, we believe in fair, transparent pricing. That means no hidden charges, no gimmicks, and free delivery on every order. We work hard to keep our prices competitive while offering expert service, reliable delivery, and full support you can trust.

What Our Policy Means

  • Competitive pricing – We regularly check the market to ensure our prices remain fair and competitive
  • Free delivery included – The price you see is the price you pay. When comparing with competitors, be sure to include their delivery charges in the total cost.
  • No gimmicks – We never inflate prices just to offer fake “discounts” later.
  • Customer-first approach – If you find the same product advertised at a lower total price (including delivery) by an authorised UK retailer before you buy from us, let us know and we’ll review it. Where possible, we’ll adjust our price or offer you the best deal we can.

Why Shop With Us?

Unlike big-box retailers, we focus on delivering:

  • Specialist product knowledge and advice
  • Personal customer service you can rely on
  • A carefully selected range of quality products
  • Trusted delivery partners and full aftercare support
  • Free delivery on every order

Important Notes

  • Our Best Price Policy applies only if a competitor’s total price (including delivery) is presented to us before purchase. Once an order has been placed, we cannot retrospectively adjust the price.
  • Competitor offers must be from an authorised UK retailer, for a brand new, identical item that’s in stock and available for immediate dispatch.

Our Best Price Policy does not apply to:

  • Marketplace or auction sites (eBay, Amazon Marketplace, etc.)
  • Wholesale, trade-only, or bulk-discount pricing
  • Clearance sales, flash promotions, or pricing errors

How to Request a Review

If you’ve seen a better total price before placing your order, simply contact us with a link or written proof. Our team will review it quickly and get back to you with the best deal we can offer.

Our Promise to You

We may not always be the absolute cheapest, but we guarantee honest, competitive pricing with free delivery and exceptional service. With us, you’ll always get great value backed by expert advice, careful delivery, and full aftercare support.